Last Updated: 2024-feb-19

At qlixoa.com, your satisfaction matters. If something isn’t right, we offer refunds under the following conditions.

1. Refund Conditions

You may qualify for a refund if:

• Product arrives damaged
• Incorrect item received
• Item differs from description

Conditions:

• Request within 14 days of delivery
• Item must be unused and in original packaging

2. Non-Refundable Items

• Used items
• Misused products
• Clearance items
• Perishable goods

3. How to Request

Send us:

• Order number
• Photos/videos
• Explanation of the issue

Email: support@qlixoa.com

4. Refund Process

• Approval required before return
• Item inspected upon return
• Refund issued to original payment method

5. Shipping Policy

• Our error → we cover shipping
• Customer reason → customer pays

6. Processing Time

• Refund processed within 5–10 business days

7. Contact

Email: support@qlixoa.com